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Care plans

Launch is the start of a website, not the end of the work.

After launch

Kept fast, safeand current.

A care plan keeps the studio that built your site looking after it: hosting, security updates, backups, monitoring, and a set number of hours each month for the changes a working business always needs. Three plans, sized to how much the site does for you.

  • 01

    Sites age quietly

    Browsers change, dependencies go out of date, and security fixes land every month. A site nobody is watching slows down and becomes a risk without anyone noticing.

  • 02

    Small changes pile up

    New prices, a new service, this season's photos. With hours already booked, the change is made that week instead of waiting on a quote.

  • 03

    Someone knows it

    The studio that built the site keeps it. No handover to a stranger, no relearning the code before anything can be fixed.

The three plans

01

Care

Every site that launches

Changes
1 hour a month
Reply
Within two business days

Hosting, SSL, backups and uptime monitoring; monthly security and dependency updates; one hour of changes; the client portal with its release log; a quarterly report.

02

Care & Growth

Signature builds and active businesses

Changes
3 hours a month
Reply
Next business day

Everything in Care, three hours of changes a month, a monthly report with one recommendation, and one landing or campaign page a quarter.

03

Partnership

Platform clients

Changes
8 hours a month
Reply
Same day when something is broken

Everything in Care & Growth, eight hours a month, the admin, CRM and automations maintained and extended, a quarterly strategy session, and 10% off new projects.

Each plan is priced in your proposal, alongside the build it belongs to.

How the plans work

  1. 01

    Every plan sells a set number of hours of changes a month. Unused hours don't roll over.

  2. 02

    Work beyond a plan's hours is billed hourly or quoted first, so there is never a surprise invoice.

  3. 03

    Monthly plans cancel with 30 days' notice. The finished site, its design files and its accounts are yours either way.

  4. 04

    Every proposal recommends the plan that fits the build, with its price, so you decide with the full picture.

Asked about care plans

Do I need a care plan?
No. The finished site, its design files and its accounts transfer to you when the final payment clears, and the site is yours to run however you like. Every build includes 30 days of fixes after launch; a plan is for owners who would rather we kept watching it from there.
What happens when my hours run out?
We tell you before going further. Anything beyond the plan's hours is billed hourly or quoted first — never done and invoiced after.
Do unused hours carry over?
No. The hours are time held for your site each month, which is what lets us reply as quickly as each plan promises.
What if something breaks?
Tell us through the support page or reply to any email from us. Care: within two business days; Care & Growth: next business day; Partnership: same day when something is broken.

Find the right plan

A 30-minute call about the site you have or the one you are planning, and we will say which plan fits, or whether you need one at all. Already a client? Use the support page and we will pick it up. Monday to Friday, 9am to 9pm Eastern.

Book a callSupport for clients

Let’s build what’s next

Ready to bringyour visionto life?

Extraordinary ideas deserve extraordinary execution.

Or book a 30-minute call

Optional — the person or business who sent you, or their referral code.

Project type
Package interest